jiljl3 Casino
Privacy Policy

1. Introduction and Scope

jiljl3 Casino, operating under the domain jiljl3.cam (hereinafter "jiljl3," "we," "us," or "our"), is a PAGCOR-licensed online gaming platform serving players in the Philippines. We are committed to maintaining the highest standards of data protection and privacy in accordance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), its implementing rules and regulations, and the directives of the National Privacy Commission (NPC).

This Privacy Policy governs the collection, processing, storage, and disclosure of personal information obtained through your use of jiljl3 Casino's website, mobile applications, gaming services, customer support channels, and all related platforms and services (collectively, the "Services"). This policy applies to all users who access jiljl3 Casino from within the Philippines and abroad.

By registering an account with jiljl3, accessing our website, or using our Services in any capacity, you expressly consent to the practices described in this Privacy Policy. If you do not agree with any aspect of this policy, you must discontinue use of our Services immediately.

2. Information We Collect

2.1 Personal Information Collected During Registration

When you register for a jiljl3 account, we collect the following personal information to verify your identity, comply with PAGCOR's Know Your Customer (KYC) requirements, and prevent fraud:

• Full Legal Name: As it appears on your government-issued identification document.
• Date of Birth: To verify that you meet the minimum age requirement of 21 years.
• Email Address: For account verification, communication, and password recovery.
• Mobile Phone Number: For two-factor authentication (2FA), account security, and promotional communications (with your consent).
• Residential Address: Including street address, barangay, city/municipality, province, and postal code.
• Nationality and Country of Residence: To ensure compliance with jurisdictional restrictions.
• Government-Issued Identification: Including PhilSys ID, UMID, Driver's License, Passport, SSS ID, or Postal ID, to verify your identity and age.

2.2 Financial and Transaction Information

To process deposits, withdrawals, and comply with Anti-Money Laundering (AML) regulations, we collect:

• Payment method details (e-wallet account names, bank account numbers, credit/debit card information);
• Transaction history, including deposit amounts, withdrawal requests, payment method used, and transaction timestamps;
• Source of funds documentation, if required by AML protocols for large or suspicious transactions;
• Banking and e-wallet verification documents (e.g., bank statements, screenshots of e-wallet account pages).

Note: jiljl3 does not store complete credit card numbers or CVV codes. Payment processing is handled by PCI-DSS compliant third-party payment processors. We retain only the last four digits of card numbers and expiration dates for transaction record-keeping.

2.3 Technical and Usage Data

We automatically collect certain technical information when you access jiljl3 Casino, including:

• Device Information: Device type, operating system, browser type and version, screen resolution, device identifiers (IMEI, MAC address, or device ID);
• IP Address and Geolocation Data: To verify your physical location, prevent access from restricted jurisdictions, and detect fraudulent activity;
• Browsing Data: Pages visited, time spent on pages, referral URLs, clickstream data, and navigation patterns within jiljl3 Casino;
• Gaming Activity: Games played, bet amounts, win/loss history, bonus claims, session duration, and gameplay patterns;
• Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies (see Section 8 for details).

2.4 Communications and Customer Support

When you contact jiljl3 customer support via email, live chat, or phone, we collect and retain:

• The content of your messages and inquiries;
• Chat transcripts and email correspondence;
• Call recordings (with prior notice, where required by law);
• Any documents or screenshots you provide to support your inquiry or complaint.

3. How We Use Your Personal Information

jiljl3 Casino processes your personal information for the following lawful purposes:

3.1 Account Management and Service Provision

• To create, maintain, and manage your jiljl3 account;
• To verify your identity, age, and eligibility to use our Services;
• To process deposits, withdrawals, and other financial transactions;
• To provide customer support and respond to your inquiries;
• To administer bonuses, promotions, tournaments, and loyalty programs;
• To notify you of important account-related information, including changes to our Terms & Conditions or Privacy Policy.

3.2 Compliance with Legal and Regulatory Obligations

• To comply with PAGCOR regulations, including KYC and AML requirements;
• To comply with the Data Privacy Act of 2012 and directives from the National Privacy Commission;
• To respond to lawful requests from law enforcement, regulatory authorities, or courts;
• To prevent, detect, and investigate fraud, money laundering, underage gambling, and other illegal activities;
• To maintain records as required by Philippine gaming laws and regulations.

3.3 Platform Security and Fraud Prevention

• To monitor and analyze user behavior for signs of fraudulent activity, collusion, bonus abuse, or account compromise;
• To implement security measures such as IP blocking, device fingerprinting, and geolocation verification;
• To conduct risk assessments and audit player accounts for suspicious activity;
• To protect the integrity of our games and ensure fair play for all users.

3.4 Marketing and Communications (With Consent)

• To send promotional emails, SMS messages, and push notifications regarding new games, bonuses, and special offers, provided you have opted in to receive marketing communications;
• To personalize marketing content based on your gaming preferences and activity;
• To conduct surveys, request feedback, and improve our Services based on user input.

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in promotional emails, adjusting your communication preferences in your account settings, or contacting customer support.

3.5 Analytics and Service Improvement

• To analyze website traffic, user behavior, and gaming patterns to improve user experience;
• To test new features, optimize platform performance, and fix technical issues;
• To generate aggregated, anonymized statistical data for business intelligence purposes.

4. Data Sharing and Disclosure

jiljl3 Casino does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your data with the following categories of recipients under strict confidentiality and data protection agreements:

4.1 Service Providers and Business Partners

We engage trusted third-party service providers to perform functions on our behalf, including:

• Payment Processors: GCash, Maya, banks, and payment gateway providers to process deposits and withdrawals;
• Identity Verification Services: KYC and AML screening providers to verify your identity and compliance status;
• Cloud Hosting and IT Services: Providers of server infrastructure, data storage, and cybersecurity services;
• Customer Support Platforms: Live chat software, email management systems, and call center services;
• Marketing and Analytics Tools: Email marketing platforms, analytics providers (e.g., Google Analytics), and advertising networks (only if you have consented to marketing communications).

All third-party service providers are contractually obligated to protect your data and may only use it for the specific purposes for which it was shared.

4.2 Regulatory Authorities and Law Enforcement

We may disclose your personal information to:

• The Philippine Amusement and Gaming Corporation (PAGCOR) as required by our licensing agreement;
• The National Privacy Commission (NPC) in response to lawful data subject requests or investigations;
• The Anti-Money Laundering Council (AMLC) if we suspect money laundering or terrorist financing;
• Philippine law enforcement agencies, prosecutors, or courts in response to valid legal processes such as subpoenas, search warrants, or court orders;
• Other regulatory bodies with jurisdiction over online gaming, as required by law.

4.3 Business Transfers

In the event of a merger, acquisition, sale of assets, or bankruptcy, your personal information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy. We will notify you via email or prominent website notice prior to any such transfer.

4.4 With Your Consent

We may share your personal information with third parties if you have given us explicit consent to do so, such as when you opt in to participate in third-party promotions or social media campaigns.

5. Data Security Measures

jiljl3 Casino implements industry-standard technical, administrative, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption: All data transmitted between your device and jiljl3 servers is encrypted using SSL/TLS (256-bit encryption) to prevent interception by third parties.
• Secure Data Storage: Personal information is stored on secure servers with restricted access controls, firewalls, and intrusion detection systems.
• Access Controls: Only authorized jiljl3 employees and service providers with a legitimate business need are granted access to personal information, and all access is logged and monitored.
• Two-Factor Authentication (2FA): We encourage all users to enable 2FA to add an additional layer of security to their accounts.
• Regular Security Audits: jiljl3 conducts regular security assessments, penetration testing, and vulnerability scans to identify and address potential security risks.
• Employee Training: All jiljl3 employees receive data protection and cybersecurity training and are bound by confidentiality agreements.

Despite these measures, no system is completely secure. We cannot guarantee the absolute security of your data transmitted over the internet. You are responsible for maintaining the confidentiality of your account credentials and for any activity conducted through your account.

6. Data Retention

jiljl3 Casino retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Active Accounts: Personal information associated with active accounts is retained for the duration of your relationship with jiljl3.
• Closed Accounts: After you close your account, we retain certain personal information for a minimum of five (5) years to comply with PAGCOR record-keeping requirements, tax laws, AML regulations, and to resolve disputes or legal claims.
• Transaction Records: Financial transaction records are retained for ten (10) years in accordance with Philippine banking and anti-money laundering laws.
• Marketing Communications: If you opt out of marketing communications, we will retain a record of your opt-out preference indefinitely to ensure we do not contact you again.
• Anonymized Data: Data that has been fully anonymized and cannot be linked back to an identifiable individual may be retained indefinitely for analytical and statistical purposes.

Once the retention period expires and we have no legal obligation to retain your data, we will securely delete or anonymize your personal information.

7. Your Privacy Rights Under Philippine Law

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal information:

7.1 Right to Be Informed

You have the right to be informed about the collection, use, and disclosure of your personal information. This Privacy Policy serves as our primary notice to fulfill this obligation.

7.2 Right to Access

You have the right to request access to your personal information held by jiljl3. You may request a copy of your data by contacting our Data Protection Officer (see Section 12).

7.3 Right to Rectification

If your personal information is inaccurate, incomplete, or outdated, you have the right to request that we correct or update it. You can update most of your information directly through your account settings. For changes to verified information (e.g., name, date of birth), you must contact customer support and provide supporting documentation.

7.4 Right to Erasure (Right to Be Forgotten)

You have the right to request the deletion of your personal information under certain circumstances, such as when:

• Your data is no longer necessary for the purposes for which it was collected;
• You withdraw your consent and there is no other legal basis for processing;
• Your data has been unlawfully processed.

However, we may be unable to delete your information if retention is required by law (e.g., AML record-keeping requirements) or necessary to establish, exercise, or defend legal claims.

7.5 Right to Object

You have the right to object to the processing of your personal information for direct marketing purposes. You may opt out of marketing communications at any time as described in Section 3.4.

7.6 Right to Data Portability

You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another service provider, where technically feasible.

7.7 Right to Lodge a Complaint

If you believe that jiljl3 has violated your privacy rights, you have the right to file a complaint with the National Privacy Commission (NPC). You may contact the NPC at:

National Privacy Commission
5th Floor, Philippine International Convention Center (PICC)
Vicente Sotto Street, Pasay City, Metro Manila, Philippines
Email: [email protected]
Hotline: (02) 8234-2228

To exercise any of these rights, please contact our Data Protection Officer using the contact information provided in Section 12. We will respond to your request within thirty (30) days.

8. Cookies and Tracking Technologies

jiljl3 Casino uses cookies, web beacons, and similar tracking technologies to enhance user experience, analyze website traffic, and deliver personalized content. Cookies are small text files stored on your device that allow us to recognize your browser and remember certain information.

8.1 Types of Cookies We Use

• Essential Cookies: Necessary for the operation of jiljl3 Casino, including account authentication, security features, and session management. These cookies cannot be disabled.
• Performance Cookies: Collect anonymous information about how visitors use our website, such as which pages are visited most often and error messages. This data helps us improve website performance.
• Functionality Cookies: Remember your preferences (e.g., language selection, display settings) to provide a more personalized experience.
• Advertising Cookies: Used to deliver targeted advertising based on your browsing behavior and interests. These cookies are only set if you have consented to marketing communications.

8.2 Managing Cookies

You can manage or disable cookies through your browser settings. However, disabling essential cookies may affect the functionality of jiljl3 Casino and prevent you from using certain features. For more information on managing cookies, please refer to your browser's help documentation.

9. Third-Party Links and Services

jiljl3 Casino may contain links to third-party websites, including payment processors, social media platforms, and affiliate partners. This Privacy Policy applies only to information collected by jiljl3. We are not responsible for the privacy practices of third-party websites.

We encourage you to review the privacy policies of any third-party services before providing your personal information. jiljl3 does not control and is not liable for the data practices of external websites or services.

10. Children's Privacy

jiljl3 Casino is strictly intended for adults aged 21 years and above. We do not knowingly collect, process, or retain personal information from individuals under the age of 21. If we become aware that we have inadvertently collected personal information from a minor, we will take immediate steps to delete such information and close the associated account.

If you believe that a person under the age of 21 has registered an account with jiljl3, please contact us immediately at [email protected] so that we can investigate and take appropriate action.

11. Changes to This Privacy Policy

jiljl3 Casino reserves the right to modify or update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. Material changes to this policy will be communicated to registered users via email and through a prominent notice on our website.

The "Effective Date" at the top of this policy indicates when the latest version was published. Your continued use of jiljl3 Casino after the effective date of any changes constitutes your acceptance of the revised Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

12. Contact Information and Data Protection Officer

If you have questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact our Data Protection Officer:

jiljl3 Casino Data Protection Officer
Email: [email protected]
Customer Support Email: [email protected]
Live Chat: Available on jiljl3.cam (8:00 AM – 12:00 MN PHT, daily)

For general inquiries unrelated to privacy matters, you may also contact jiljl3 customer support through the channels listed above. We commit to responding to all privacy-related inquiries within thirty (30) days.